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My iPhone “Can’t connect to the App Store”! Here is the real fix.

My iPhone “Can’t connect to the App Store”! Here is the real fix.

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The App Store is not working on your iPhone and you are not sure why. There’s an update or new app out there – but it’s out of reach. In this article you will It shows you what to do when β€œYour iPhone Cannot Connect to App Store” and helps you fix the problem for good!

Why can’t my iPhone connect to the App Store?

Your iPhone says it “cannot connect to the App Store” because it is not connected to a Wi-Fi or cellular data network, a software issue is preventing the App Store from loading, or the App Store servers are down.

In order to diagnose the real reason why you have this problem on your iPhone, we have to make sure of the following:

  1. You are connected to a Wi-Fi or cellular data network.
  2. Your settings allow you to connect to the App Store and install, update, or purchase apps.
  3. App Store servers running.

If one or more of these are not working, this may be the reason why your iPhone “cannot connect to the App Store”. The steps below will address each of the three points above and help you troubleshoot potential software or hardware problems.

Is iPhone connected to Wi-Fi or data?

First, let’s make sure your iPhone is connected to a Wi-Fi or cellular data network. Without a reliable connection, the App Store will not load on your iPhone.

Let’s start by checking to see if your iPhone is connected to Wi-Fi. go to Settings -> Wi-Fi Make sure the switch next to Wi-Fi is in the ON position. You will know that Wi-Fi is on when the switch is green!

Below the switch, make sure there is a small check mark next to the name of your Wi-Fi network – if it’s there, you’ll know you’re connected to a Wi-Fi network.

If Wi-Fi is on but there is no check mark next to any network, tap your network below it Network selection… And enter the Wi-Fi password if necessary.

If you want to use cellular data instead of Wi-Fi, that’s fine too! go to Settings -> Cellular And make sure the switch next to Cellular data at the top of the screen is turned on.

Close and reopen the App Store

Closing and reopening the App Store can help fix any minor app malfunctions it might be experiencing. If your iPhone has a Home button, tap it twice to open the app switcher. If your iPhone doesn’t have a Home button, swipe up from the bottom of the screen to the middle of the screen.

Once the app switcher is open, swipe up the App Store and turn off the top of the screen. It’s not a bad idea to close your other apps too, just in case one of them crashes.

Clear App Store Cache

One of my favorite tricks to use when your iPhone can’t connect to the App Store is to clear the App Store cache.

Like other apps, the App Store is powered by software. There are countless lines of code that tell the App Store how to work and what to do. As you can probably imagine, all of these programs take some time to respond. However, we want apps like the App Store to load right away, so programs use a “cache” to help them run faster.

A “cache” is a group of frequently used files that are stored so that they load faster than other files when you go to use them. Many different computers and software do this, from your web browser to your home computer.

Unfortunately, cached files can sometimes get corrupted or encounter some glitches. Clearing the App Store cache gives an opportunity to start over with a new code that hasn’t been cached.

First, open the App Store – it’s OK if it says “Can’t connect to the App Store”. Next, tap on one of the five tabs 10 times in quick succession to clear the App Store cache.

You won’t see a notification on the screen that the App Store cache has been cleared. So, after clicking on one tab 10 times in a row, open the app switcher and close the App Store. If your iPhone is still unable to connect to the App Store after reopening it, move on to the next step.

Check your date and time settings

Asynchronous date and time settings can cause all kinds of different problems. It is possible that your iPhone will think that it is stuck in the past or the future, which may prevent it from connecting to the App Store.

To check the date and time settings, open Settings and tap General -> Date and time. Make sure to toggle next to set automatically running.

Turn off your VPN

If a VPN (Virtual Private Network) is set up on your iPhone, try turning it off. Different countries have different app stores. If the country of your App Store account is different from the country your VPN is connected to, you may not be able to connect to the App Store on your iPhone.

Open Settings and tap General -> VPN and Device Management -> VPN. Tap the switch next to your VPN to turn it off.

Update your iPhone

Updating your iPhone can help fix a variety of software issues. It is a good idea to update your iPhone when a new iOS update is available.

Open Settings and tap General -> Software Update. If a new iOS update is available, tap INSTALL NOW or Download and install.

After installing the latest update, try to open the App Store again to see if the issue is resolved. If your iPhone still can’t connect to the App Store, keep reading!

Check Apple’s System Status Page

It’s possible that the reason why the App Store won’t load on your iPhone is that the App Store itself is having a problem. Although it’s rare for the App Store to go down, Apple has a dedicated web page set up so you can check the status of the App Store and its other services.

The App Store is the first service listed on this page. If you see a green dot to the left of the App Store, then the service is running.

Troubleshoot critical software problems

Although it’s unlikely, it’s possible that your iPhone won’t be able to connect to the App Store due to a deeper software issue. Program files can get corrupted, which can lead to many problems.

First, try resetting all settings, which will return everything in the Settings app to factory defaults. To perform the reset, open Settings and tap Settings -> General -> Transfer or Reset iPhone -> Reset -> Reset All Settings. Next, tap Reset All Settings when the confirmation alert appears.

If resetting all settings did not work, you can also try to perform a DFU restore on your iPhone. DFU restore erases and reloads all the code on your iPhone, so be sure to back up your data first!

Possible hardware problems

In rare cases, your iPhone may have a hardware issue. There is a small antenna inside your iPhone that connects to wireless networks as well as Bluetooth devices. If you have been facing a lot of issues with Wi-Fi and Bluetooth latelyYou may need to repair your iPhone.

First, you may want to try making an appointment at your local Apple Store to see if a repair is indeed necessary. If your iPhone needs repair and is covered by AppleCare+, Apple may repair it for free.

Can’t connect to the App Store? No problem!

You have fixed the App Store issue and you can now continue downloading and installing your favorite apps. Next time your “iPhone can’t connect to the App Store”, you’ll know exactly how to fix the problem. Thanks for reading and feel free to leave any other questions you may have in the comments section below!

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