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Troubleshoot connection errors on macOS | NordVPN Support

Troubleshoot connection errors on macOS

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There are many reasons why you might have trouble connecting to NordVPN on your macOS device. Include these issues with your Account Status or Implementation ranking. For troubleshooting, there are a few things that you should do.

  1. Click the Settings button in the upper left corner of the app
  2. select file general tab.
  3. under VPN protocol, Locate OpenVPN (TCP) protocol.
  • * If this does not help, try changing your DNS servers to CloudFlare DNS ( And
  • In addition, try to use obscure servers. You can specify the location of a file obscure servers under Specialized servers After switching to TCP protocol.

*Please note that these DNS servers are not provided by NordVPN and therefore should be used at the discretion of the individual.

After each step, check if the problem persists. If you still have issues, be sure to reach out to our support team for a quick solution by hitting the email or chat button below.

Tip: Don’t forget to use a strong password for your NordVPN account, as it will help you avoid credential stuffing attacks and will keep your account secure.

Since creating and remembering strong and secure passwords is not an easy task, we recommend downloading the free password manager – NordPass. It generates secure passwords for you and stores them securely, allowing you to avoid wasting time resetting your password in the future. NordPass offers a native macOS app.

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