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7 Solutions for VPN Not Connecting on iPhone

7 Solutions for VPN Not Connecting on iPhone


Q: “My Offline VPN on iPhone After I updated it to iOS 13. What should I do to resume my VPN? – iPhone user

VPN (Virtual Private Network) is widely used nowadays to protect your privacy or bypass regional restrictions. However, it has been reported by many iPhone users that their VPN is not working on iPhone due to unknown or known reasons, for example iOS 13 update. In this article, we are going to tackle VPN connection issue with 7 best solutions, which support Full iOS 13.

Part 1: Common Solutions for VPN Not Connecting on iPhone

This part includes the 6 basic solutions to solve the iPhone VPN not working issue. Usually, these solutions will fix the problem; If not, then move on to the final solution to deal with the problem more effectively.

  • Solution 1: Check your internet connection

    A VPN is meant to protect your online privacy, not to increase its speed. Therefore, it is normal for it to slow down the connection speed, or hinder it when the connection is not stable or fast enough. So, if you find that your VPN is not working on iPhone, check if the WiFi is still fine by checking the connection of other devices. Or you can switch between cellular data and WiFi to test which one enables the VPN to connect properly. One solution worth trying is to go to “Settings” > “Wi-Fi”, tap on the WiFi network you are using and forget about it. Reconnect it and the network may resume.

  • Solution 2: Adjust VPN Configuration

    Misconfiguration often happens to new VPN users. Since you’ve configured the VPN for the first time, you might be configuring something wrong, selecting the wrong server, or choosing the wrong mode. These errors are normal, and they also happen to old users sometimes. Therefore, it is important to make sure that your VPN configuration exactly matches what your VPN provider tells you to set. You can also call the providers, and tell them to check which parts are going wrong. If necessary, follow the steps below to delete the VPN and then add it again.

    Step 1: Go to “Settings” > “General” > “VPN”;

    Step 2: Tap on the “i” icon next to the VPN, then tap on the “Delete VPN” option to delete it;

    Step 3: Go back to the “VPN” menu, and click “Add VPN Configuration” to add the VPN again

  • Solution 3: Force restart iPhone

    A force restart is a quick fix for many iOS issues, including the VPN not working issue. It is equal to taking out the battery and putting it back in again. Force restarting iPhone for different models requires different operations, so we have attached a tutorial below.

    iPhone 8 and later iPhones: Quickly press and release the “Volume +” and “Volume -” buttons. Hold the Side button until the Apple logo appears.

    iPhone 7/7 Plus: Press and hold the “Side” and “Volume -” buttons at the same time. Release it when the Apple logo appears.

    iPhone 6 and older iPhone: Press and hold the “Top” or “Side” button and the “Home” button until the Apple logo appears on the screen.

  • Solution 4: Check VPN Account

    Your VPN failure can be traced back to the account. We have seen many cases where users forget to pay for their VPN subscriptions but still assume that their account is still usable. It won’t hurt to check if your account has expired or not. While doing this, you may get stuck noticing that the providers’ servers are down and causing your VPN to become unusable.

  • Solution 5: Reinstall the VPN app

    Usually, updating the app from the App Store is enough, but in case this is not accurate, we suggest that you reinstall it. Reinstalling the VPN app means that you have to uninstall the app from your phone and download it again from the App Store. This can effectively prevent problems caused by outdated apps, especially when you have just updated to the latest iOS version.

  • Solution 6: Switch to other VPN servers

    When a VPN doesn’t work, for example NordVPN doesn’t work on iPhone, you can also browse the server list and choose another server with better connections. If you are only using a random VPN that you find on the Internet, it probably does not work in your area. Therefore, it is important to consult or test whether a VPN works in your area. The best way to find a reliable VPN is to find a VPN that people in your area use.

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Part 2. Fix VPN Not Working on iPhone with Joyoshare UltFix

When all the basic fixes fail to get rid of the problem, now you need the help of Joyoshare UltFix. It is an excellent iOS system recovery software intended to fix more than 30 iOS problems on iPhone, iPad, iPod and Apple TV. After your iPhone is repaired, it can still be used to protect other iDevices.

The strongest feature of this software is its ability to fix connectivity related issues without data loss, including iPhone keeps disconnecting from WiFi issue and the issue we are discussing here. In addition, it allows you to put your device in recovery mode with one click for free. Even if you are only using the free trial, you can still access this feature.

Key Features of Joyoshare UltFix iOS System Recovery:

Compatible with all iDevices and iOS 13

Do not damage data during the repair process

Two repair modes to deal with various problems flexibly

One click to exit/enter recovery mode for free

Step 1: Download and install the Windows or Mac version of Joyoshare UltFix. After that, launch it on your computer and connect your iPhone to it. The program will detect your phone, and now you can click the “Enter Recovery Mode” button to put it into the recovery mode. After that, press the “Start” button;

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Step 2: In this window, two modes will be displayed on the screen for you to choose from. Choose Standard Mode to fix your iPhone VPN problem without data loss. Press the “Next” button to continue;

Step 3: Now, the program will detect and display some information of your iPhone. What you should do is to correct the faulty parts and then touch the Download button to get and check the corresponding iOS firmware package;

The fourth step: In the last step, click the Repair button to decompress the firmware package, and later the software will repair your iPhone. After a few minutes, you should be able to use the VPN on your iPhone freely.

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