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If you are having difficulty connecting to the Internet on a phone other than Lucky Mobile, you may need to update your mobile network settings. These instructions will be different depending on your phone’s operating system.

Android

  1. Go to your phone Settings
  2. Go to Communication settings and mobile networks (The wording on your listing may vary)
  3. Choose Access point names
  4. Choose Add a new APN
  5. Enter the following information and leave the remaining fields blank:
    1. Noun: Lucky Mobile
    2. APN: Connection
    3. MMSC: http://mms.luckymobile.ca/mms/wapenc
    4. APN Type: default, dun, supl, mms
  6. Save Changes
  7. Choose Lucky Mobile To set the new APN just created

iOS

Your iPhone may not ask you to update network settings and the option to do so may be hidden. If your iPhone requires a change, please follow these steps to modify cellular network settings.

  1. Go to your phone Settings
  2. Go to cellular
  3. Choose Cellular data options
  4. Choose cellular data network
  5. Enter the following information and leave the remaining fields blank:
    1. APN: Connection
    2. MMSC: http://mms.luckymobile.ca/mms/wapenc
  6. Return to the previous screen. Your changes will be saved automatically.

Windows Phone

  1. Go to your phone Settings
  2. Go to Cellular + SIM card
  3. Choose SIM settings
  4. Choose Add Internet APN
  5. Enter the following information and leave the remaining fields blank:
  6. APN: Connection
  7. Save Changes
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Follow these additional steps to set up MMS on your Windows Phone:

  1. Back to SIM settings
  2. Choose Add MMS APN
  3. Enter the following information and leave the remaining fields blank:
  4. APN: Connection
  5. MMSC: http://mms.luckymobile.ca/mms/wapenc
  6. Save Changes

Black Berry

Note: The latest Blackberry devices use the Android operating system. If you have an Android device, see Android Help.

You will need to make sure that your device has the latest software:

  1. Go to Settings
  2. Choose Software updates
  3. Choose Check for updates
  4. If an update is available, follow the onscreen instructions to install it. If no update is available, select back, and follow the instructions below.

If your Blackberry has the latest software, follow these instructions to update your APN settings:

  1. Go to Options
  2. Choose Device
  3. Choose Advanced system settings
  4. Choose TCP IP
  5. Enter the following information and leave the remaining fields blank:
  6. APN Settings: Make sure Enabled is selected
  7. APN: Connection
  8. Save Changes

Follow these additional steps to set up MMS on your Blackberry device:

  1. Go to text messages
  2. Open the menu and select Settings
  3. Choose text messages
  4. Choose advanced
  5. Enter the following information and leave the remaining fields blank:
  6. APN: Connection
  7. MMSC: http://mms.luckymobile.ca/mms/wapenc
  8. Save Changes
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To make sure your settings are working, turn off Wi-Fi until you’re using mobile data. After that, open your mobile browser and visit any web page. If your data is still not working, restart your device.


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