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ExpressVPN Unable to sign in? – Try these solutions!

ExpressVPN Unable to sign in? – Try these solutions!


If you check out our guide on how to download and install ExpressVPN, you will see that we are talking about a very easy process. However, problems may occur along the way. And when it comes to those, ExpressVPN’s “Could not log you in” and “Please verify your connection” error are the most annoying ones. Luckily for you, we’re here to show you exactly what can be done.

With that, we give you 4 solutions when ExpressVPN can’t log you in, which can help you get to the VPN home screen. This is what you have to do.

1. Copy and paste the activation code or password

When trying to log into ExpressVPN on a computer, you can use an ExpressVPN activation code to speed up the process. However, as useful as this feature is, it can be frustrating at times, especially if you try to enter the activation code manually.

With that said, we recommend copying and pasting your activation code directly from the ExpressVPN website. Here’s how it’s done.

  1. visit ExpressVPN website and choose “Arithmetic“.
  2. Then submit a file E-mail address And The password.
  3. You will also need to provide a file Verification code. So, check your inbox.
  4. Once you get to the online control panel, you will see a file cipher.
  5. copy From there, and then paste Directly to the ExpressVPN interface.

Using the above method, you will visit the ExpressVPN website to log in. This is always a good thing to try, as it can help you identify a problem with your credentials. In the event that you cannot log into your account on the VPN website, you can use an email link or resort to using a system to retrieve your password.

2. Switch to another internet connection type

Some types of Internet connections can block the required ports that VPNs use to authenticate their users. So, if you see the ExpressVPN β€œUnable to sign in” error, your ISP may be to blame. For example, we’ve seen this happen with Google Fiber in the past, even though many other ISPs around the world have had the same problem.

You can bypass this obstacle by switching to another type of Internet connection. The easiest way is to join your smartphone’s hotspot. However, make sure to turn off Wi-Fi on your phone and connect to LTE or another type of mobile data connection. Next, check out how to set up Personal Hotspot on iPhone or learn how to share a mobile connection on Android.

3. Change your DNS server to OpenDNS

If the problem persists and ExpressVPN still says “Could not sign you in” or “Please check your connection”, your next step should be to change your device’s DNS servers. This helps your web data bypass restrictions imposed by your ISP, at least temporarily. To learn more, select your platform below and follow the instructions.


  1. Go to control Board > Network and the Internet.
  2. pick or pickNetwork and Sharing Center“.
  3. then select “Change adapter settings“.
  4. Right click on the active connection and select “Properties“.
  5. use the ‘Networks“select tab”Internet Protocol version 4“.
  6. pick or pickPropertiesThen selectUse the following DNS server addresses“.
  7. Enters ‘‘ And ‘“.
  8. click ‘OKand exit the control panel.
  9. Try to sign in to ExpressVPN again.


  1. go to An apple > System Preferences > network.
  2. Your choice Currently active connection. then select “advanced“.
  3. ChooseDNSThen use file plus sign button.
  4. Enters ‘‘ And ‘“.
  5. click ‘OK“and finish with”Progressing“.
  6. Restart ExpressVPN and try logging in again.


Since Android devices have a wide range of user interfaces, we can only give general guidelines. To find out more, do a Google search based on your exact device model.

  1. go to Settings > Network and the Internet > WIFI.
  2. Now, select your Wi-Fi connection is currently active.
  3. Look for an option to adjust connection settings.
  4. change the IP . Settings l ‘fixed“.
  5. Enters ‘‘ And ‘“.
  6. Save the new DNS servers.
  7. Try logging in to ExpressVPN.

iOS and iPadOS

  1. Go to Settings > WIFI.
  2. Your choice Wi-Fi connection is currently active.
  3. Then, underDNS‘pick or pluck’booklet“.
  4. Choose ‘add server“.
  5. Enters ‘‘ And ‘“.
  6. Save the new DNS servers.
  7. Open ExpressVPN and try logging in again.

If none of the previously mentioned steps worked for you, it’s time to turn to ExpressVPN for help. Keep in mind that ExpressVPN offers a live chat option on their website, which is available around the clock. This will be the fastest way to solve your problem and restore your VPN connection.

We recommend that you explain your problem in detail in your first message to ExpressVPN to speed up the process of finding a solution. So, list your operating system (the exact version), your device model, and the version of ExpressVPN you’re using, as well as any other useful information.

These will be the steps to take if ExpressVPN errors “Could not sign you in” or “Please check your connection”. If you have any questions you want to send us, be sure to post them below. Finally, thank you for reading!

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