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Fix Unable to access network shares via VPN on Windows 10

Fix Unable to access network shares via VPN on Windows 10


If you are using Windows 10 VPN, you probably know that you can also use this tool to share network resources. With this tool, you can easily connect to a remote network as if you were physically there with everything connected to it.

Once you have successfully connected to the VPN server, you should not only be able to discover and access other devices on the network, but you should also be able to explore all the shared resources.

However, this scenario is perfect. In fact, things can be completely different and not for the better. Many users complain that once they connect to a server successfully they cannot discover the shared resources.

The bad news is that this situation can be caused by almost anything wrong with your computer, the VPN server, or the entire network.

How do you fix network resources not available through VPN in Windows 10?

Browse Network Explorer

The Computer Explorer service uses the SMBv1 protocol to populate a Windows Explorer network node (also called “My Network Environment”). This outdated protocol is long outdated, does not transmit, and has limited security. Since the service cannot run without SMBv1, it will be removed at the same time.

However, if you still need to use Network Explorer at home and in a small office workgroup environment to find Windows PCs, here are the steps you can take on Windows PCs that no longer use SMBv1:
Turn on the Job Discovery Vendor Host and the Job Discovery Deployment Services for the discovery resource and set them to Automatic (Late Run). When Network Explorer opens, enable Network Discovery when prompted.

All Windows devices on this subnet with these settings are now displayed on the network for viewing. The WS-DISCOVERY protocol is used here. Contact other vendors and manufacturers if their devices still do not appear in this search list after viewing Windows devices. You can only disable or support SMBv1 for this protocol.

Restore the untrusted connection

If your network does not trust your computer, you will not be able to access the shared resources. Your computer can still connect to the network (thanks to the VPN server and valid authentication data), but you won’t be able to discover devices or browse shared folders.

To allow an untrusted connection, make sure the date and time match the domain date. For example, if you are connecting from another country, you can configure the time zone of the domain so that your computer is not seen as an attacker.

Simply log out of the domain, select the date and time accordingly, and try logging in again. Also try to see if another computer has the same IP address as your computer, as this may cause an address conflict.

Change VPN connection settings

There are many ways to solve this problem. The best way, which will change according to your settings, is as follows:

  • Right-click on the VPN connection and select Properties.
  • Double-click Internet Protocol Version 4 (TCP/IPv4).
  • Enter the IP address of your DNS server in your preferred DNS server.
  • Click “Advanced”.
  • Enter the DNS suffix that computers on the network use in the DNS suffix for this connection zone.
  • Click OK in all fields and try to connect again.

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