Connect with us

Hi, what are you looking for?


Fix when GlobalProtect VPN for Windows gets stuck in ‘connected’ state

Fix when GlobalProtect VPN for Windows gets stuck in ‘connected’ state


If GlobalProtect is stuck in a “connected” state when clicked ConnectionIf the log file shows error “10022”, you may need to uninstall and reinstall the client software.

Collect a GlobalProtect . file

  1. From the system tray, click Global Protect to open it.
  2. At the top right, click the icon and select Settings > Troubleshoot.
  3. click Record collection.
  4. Once you have finished saving the file, click Open the folder
  5. In the log folder, open the file Bangba Records in a text editor.
  6. Use ctrl-F to search 10022.
  • If an error is found that states Cannot connect to the service, error: 10022Uninstall and reinstall the GlobalProtect client.
  • If no such error is found, contact

Uninstall GlobalProtect

  1. go to Control Panel > Programs > Uninstall a Program
  2. You find Global Protect and click uninstall

Download and set up GlobalProtect

  1. In your web browser, go to
  2. When prompted, enter your NetID and password, and authenticate with Duo.
  3. At the top of the screen, tap GlobalProtect Agent.
  4. click Download Windows 64 bit GlobalProtect Agent.
  5. Open the downloaded GlobalProtect app. When prompted for the gate address, enter
  6. When prompted, enter your NetID password and NetID, then confirm your identity using Duo multi-factor authentication. You will then be connected to GlobalProtect.
Discover  Avira Phantom VPN Opera

See also:

Don’t forget to share this post with friends !

Click to comment

Leave a Reply

Your email address will not be published.



AnyConnect certificate-based authentication. Cisco community 👨‍💻 The information in this document is based on the following software and hardware versions: ASA 5510 running software...


Top 5 Free AV Packages – 👌 Bitdefender Antivirus Free Edition best interface Positives Works on Windows 7 and 8.1 Very easy to use...


Avira Free Security Review You need antivirus protection on all of your devices, whether you’ve budgeted for it or not. If ready cash is...


Is free antivirus enough for my computer? 👨‍💻 At first glance, a free antivirus may seem like a tempting option. After all, why should...