PIA is offline? Try these quick fixes

PIA is offline? Try these quick fixes

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PIA is offline? do not worry. Try these troubleshooting tips to fix the problem.

So, you are stuck with PIA VPN not connecting? Not a problem. Although PIA is one of the most popular VPN brands in the industry, it can get stuck every once in a while.

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Private Internet Access Not Working on Windows? bug fixing guide

Here are some useful tips that you can try when you have PIA VPN Offline:

1. Switch servers

First of all, if you find that PIA is offline, you should try changing the server location to several other locations. PIA boasts a network of 35,564 servers, which is a large amount.

However, some servers may disconnect from time to time due to technical defects or for maintenance purposes. This is why you should try to connect to other servers to make sure that the problem is with a specific server rather than the whole service or some other source.

Also, connecting to servers that are physically closest to your location will yield the best performance, although PIA is generally fast. Additionally, if you are aiming to download torrents, some servers will perform better than others for this. For example, Holland is a popular server location for a safe and stable torrenting experience. You can download torrents with PIA using the basic VPN or SOCKS5 proxy.

If you are able to connect to PIA after switching servers, great! Other than that, skip to the next few tips mentioned below.

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2. Disable IPv6 to fix the problem

In some cases, some packet leaks that occur because IPv6 is enabled on the device can cause problems with the VPN connection. Therefore, it is advised to disable your device’s IPv6 before connecting to a VPN. We have listed the steps for disabling IPv6 on a Windows machine.

1. Right click on “Network / WiFi on the lower right side of the screen to open the menu shown below.
2. Next, click on Open Network and Sharing Center.
3. In the Network and Sharing Center window, click Change adapter options.
4. You will then see a list of network adapters available on your computer. Right-click on the active network adapter (Ethernet or WIFI) and select Properties.
5. In the Properties window, scroll down until you see Internet Protocol version 6 (TCP/IPv6).
6. Deselect a file Internet Protocol version 6 (TCP/IPv6) check box and click Yes to save the changes.
7. Now this IPv6 It is disabled on your computer, Restart your computer until the setup takes effect.

3. Check your internet connection

You should check your internet connection to see if the problem is not on your end. Disconnect PIA and exit the app from your system/device completely. Then try to connect to the Internet again. If you are able to connect to the web with PIA disconnected, your internet is working fine and the problem is with your PIA client.

However, if you are still unable to establish an internet connection, you will need to contact your ISP and have the internet repaired. When you are able to connect to the Internet normally, try connecting to the PIA server again.

It should work this time.

4. Change the ports used by the VPN

If PIA is not working on windows 10 then you can follow the steps mentioned below to change the ports that VPN is using:

1. Right click on the PIA VPN icon in the menu bar
2. Disconnect from VPN
3. click Settings
4. click advanced
5. Set the connection type to UDP
6. Change the port to 1194
7. Click Save and Reconnect
8. If the problem persists, you can disconnect from the VPN and change the port to 8080 And reconnect. Some other ports you can change to include 9201, And 53.
9. If it still doesn’t work, go to Advanced Settings Disconnect from VPN.
10. Change the connection type to TCP
11. Click Save and reconnect again. You can even change the remote ports to 110, 80 or 53.

5. Remove software conflicts

Many antivirus and firewall programs interfere with your Private Internet Access connection and can block your connection. To determine if your security software is not the root of the problem responsible for PIA not connecting, disable all anti-malware/firewalls and try to contact PIA.

If you are now able to use PIA, you probably have an antivirus that is blocking your PIA connection. Indeed, in some cases, even disabling the antivirus does not work.

To solve the problem, you will need to add all PIA-related files to the security software exceptions list.

On Windows, these are the relevant PIA files to put in the exception list:

• C:Program FilesPrivate Internet Access
• C:Program FilesPrivate Internet Accesstapwin10
• C:Program FilesPrivate Internet Accesstapwin7
• C:Program FilesPrivate Internet Accesspia-client.exe
• C:Program FilesPrivate Internet Accesspia-openvpn.exe
• C:Program FilesPrivate Internet Accesspia-service.exe
• C:Program FilesPrivate Internet Accesspia-support-tool.exe

for Mac:

• / Applications / Private Internet Access /

Once you add PIA to the list of exceptions, you can continue to use it along with your antivirus without any conflict between the two services.

PIA is particularly prone to encountering conflicts with Avast Antivirus as the official representative himself stated:

6. TAP adapter problems

If you have multiple VPNs installed in your system/device and you find that PIA is not connected, the problem might be caused by interference in the TAP adapter of the operating system. You will need to disable other VPN adapters to fix this problem:

• Open Control Panel > Network and Internet > Network and Sharing Center > Change adapter settings.

• You will find TAP adapters for all installed VPNs as well as your actual network.

• Disable adapters for all VPNs other than PIA by right-clicking each one and selecting Champions.

Once it is disabled, try to connect to PIA again.

7. Excessive multiple logins

PIA offers a generous multi-login limit of up to 10 devices. This means that you can use one PIA account to protect up to 10 different devices. PIA can easily be set up for Kodi or configured for use with Roku as well.

However, it is important not to get carried away. If you exceed the multiple sign-in limit, you are likely to have problems connecting or logging in with PIA. Make sure to sign out of PIA from devices you no longer need. After that, try to sign in again from your favorite devices.

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PIA issues and fixes for specific situations

Here are some of the services, devices, and platforms that users often find that PIA VPN is not connected to:

PIA not working on Fire Stick

PIA not loading on your Fire TV? This VPN already has a dedicated Fire Stick app that can be downloaded from the Amazon App Store. However, you will need a second generation Fire Stick to run the VPN as older generations of Amazon Fire TV do not support VPNs.

If you are experiencing issues when using PIA on your second generation Fire TV, this might be a firmware issue. In this case, you will have to reset your Fire TV to factory settings to fix this problem.

This is how you can reset your Fire Stick:

• From the Fire Stick’s System menu, scroll to the bottom and select Settings
• Scroll right to find and select System
• Scroll down and tap Reset to Factory Defaults

After resetting the device, try to connect to PIA again. This fix was provided by a PIA representative on Reddit:

For more information, see our instructions for installing PIA on a Fire Stick.

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PIA does not work with Netflix

PIA has been known to struggle with Netflix. However, the provider has improved in many ways including Netflix compatibility and recent test results have shown that PIA can unblock many Netflix regions including the US.

So, you won’t be able to unblock every Netflix region with PIA, but it generally works reliably with the US.

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PIA does not work on Android

If you can’t connect to PIA on Android, your problem may be caused by one of the following:

• Battery/storage saver app interferes with PIA connection.
• Application cache issues that need to be cleared.
• Buggy application.

You should disable any battery management apps. If that doesn’t work, clear the cache stored in the PIA app from the settings menu. Finally, you have to uninstall the current app and do a fresh install. Or you can take a look at our other Android VPNs.

PIA does not connect to Windows 10

Follow the two sets of instructions below to solve the connection problem of PIA On Windows 10.

Change the protocol:

If the PIA is not connected, then you just need to follow the steps below to solve the problem.

1. Right-click on the PIA VPN icon in the menu bar or system tray.
2. Click “Settings“.
3. Choose “ContactFrom the part on the left side.
4. Designation “connection type” to me “UDP“.
5. they change”remote port” to me “1194“.
6. click “Memorizes“And call back.
7. If the problem persists, disconnect the VPN and change the remote port to 8080 And reconnect. If it is still not connected, change to 9201, or 53 then save reconnect.
8. If you still can’t, go back toAdvanced Settings“.
9. Disconnect the VPN and change the connection type to “TCP“.
10. Change the remote port to Auto and then click Memorizes And reconnect.
11. If the problem persists, change the remote port to 443, then save and reconnect.

IPv6 problem:

Windows users who find PIA stuck when connecting may encounter an IPv6 issue. One of the proven solutions to this problem is to disable IPv6.

Here’s how to disable IPv6:

• Open Control Panel > Network and Internet > Network and Sharing Center > Change adapter settings.

• Right-click on your Internet connection, then click Properties.
• Uncheck the box next to Internet Protocol Version 6 and press OK.

Some speed issues with PIA may be caused by newer TAP adapters in Windows. You can try to uninstall the current adapter and install an older one by following these steps:

• Press Windows + R to open the Run dialog box.
• Type devmgmt.msc.

• In Device Manager, find and click on Network adapters to expand this section.
• Right-click on the TAP-Windows Converter and uninstall it.

• Now, install the older OpenVPN TAP driver from this link.
• Run the installer.
• Run PIA once the installation is finished.

This should fix your Windows connection issues. If you are looking for other VPNs, check out this article on VPNs for Windows.

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PIA off switch does not work

PIA users might realize that this VPN is some kind of annoying kill switch as mentioned by several users:

Is Kill Switch still a problem to use? From PrivateInternetAccess

The good news is that these issues are only found in older versions of PIA apps. So, if you are having issues with the lock switch, try updating your app to the latest version. This should fix the problem and enable you to use the killswitch without any problems.

PIA port forwarding not working

If PIA does not connect properly after setting up port forwarding, Windows defender firewall settings may be causing the problem. After setting the required port forwarding number in the application you want to forward ports to, follow these steps:

• Windows Defender Firewall > Allow an app or feature through Windows Defender Firewall.

• Find the application you are applying port forwarding to and check both private/public options.

• Visit CanYouSeeMe.org and enter the 5-digit port forwarding number into the “Port to Check”.

This should fix your port forwarding problems immediately.

PIA Chrome Extension Not Working

If the PIA Chrome extension is causing you problems, you will need to clear your browser’s cache and cookies. Here’s how you can do that:

• Press Ctrl + H and click on “Clear browsing data”

• Click on the Advanced tab > select “All time” in the time range dropdown list
• Now check the boxes next to…

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