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Troubleshoot connection errors on Android | NordVPN Support

Troubleshoot connection errors on Android

This article is available in French, Italian, Spanish, Swedish, Dutch, Japanese and German.

There are many reasons why you might have trouble connecting to NordVPN on your Android device. These include issues with your account status, app configuration, or network settings. You can troubleshoot it by following the following steps one by one.

  1. Go to the Google Play Store, and search for NordVPN.
  2. click uninstall.
  3. After the uninstall process is finished, click Yes Installations repeatedly.

After each step, check if the problem persists. If you still have issues, be sure to reach out to our support team for a quick solution by hitting the email or chat button below.


Tip: Don’t forget to use a strong password for your NordVPN account, as it will help you avoid credential stuffing attacks and will keep your account secure.

Since creating and remembering strong and secure passwords is not an easy task, we recommend downloading a free password manager, such as NordPass. It generates secure passwords for you and stores them securely, allowing you to avoid wasting time resetting your password in the future. NordPass offers a native Android app.


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